At Job4Doctor.com, we strive to provide excellent service to both job seekers and employers. Our refund and cancellation policy has been designed to ensure transparency and customer satisfaction while maintaining operational efficiency.
1. Cancellation Policy
For Employers:
Subscription Services:
You may cancel your subscription at any time before the renewal date. Upon cancellation, you will still have access to premium features until the end of your current billing cycle.
Cancellations after the renewal date will not result in any refunds for the current billing period, and the service will continue until the end of that cycle.
Job Postings:
Once a job posting is live, it cannot be canceled. However, you can remove the posting from public view at any time.
No refunds will be issued for job postings once they have been published.
For Job Seekers:
If you have subscribed to any premium job seeker services, you can cancel your subscription at any time before the next billing cycle.
Upon cancellation, you will retain access to premium features until the end of your current billing period. No refunds will be issued for services already provided.
2. Refund Policy
For Employers:
Subscription Services:
If you cancel within 7 days of purchase, and no services have been used, you may be eligible for a full refund. After 7 days, no refunds will be provided.
Refunds are not applicable if any job posting or service was utilized during the subscription period.
Job Postings:
Job postings are non-refundable once they are live on the platform.
In the event of technical issues caused by Job4Doctor.com that affect the visibility or functionality of a job posting, we will work to resolve the issue, and at our discretion, may offer a refund or additional posting credits.
For Job Seekers:
Premium Services:
Refund requests for premium services will be considered if made within 7 days of purchase, provided no services (such as resume writing, career counseling, or job alerts) have been used.
No refunds will be issued after 7 days or once any service has been delivered.
3. Refund Process
To request a refund, please contact our customer support team at [insert support email/phone number] with your order details and reason for the refund.
Refund requests are typically processed within 7-10 business days. Refunds will be issued through the original payment method used at the time of purchase.
4. General Terms
Job4Doctor.com reserves the right to change or update this Refund and Cancellation Policy at any time. Any changes will be posted on this page, and users will be notified of significant changes via email or through their user account.
In case of any disputes regarding refunds, Job4Doctor.com reserves the right to make the final decision.
By using our services, you agree to our Refund and Cancellation Policy.